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SRS, Inc. Web Site Online Privacy Statement
(Updated - October, 2006)
Our Commitment To Privacy
At SRS, we are committed to protecting your privacy online. Our pledge is to safeguard any personal information that you provide us, and to make every reasonable effort to use this information only as you choose.
The goal of this Privacy Statement is to notify you of our online privacy practices and to describe the choices you have about the way your information is collected and used. This statement is accessible from the bottom of each page of each site to which it applies, and at every point where personal information is requested. It also explains the security measures taken to protect your information, your ability to access your information and whom you can contact at SRS to answer your questions about this privacy statement and resolve any issues which may arise. Underscored terms in this statement are either links to other sites or are terms which are further explained if you click on them.
We at SRS are taking a leadership role in assisting our customers and other businesses in understanding the importance of using your personal information appropriately.
Collecting and Using Your Information
This Online Privacy Statement covers the collection and use of personal information on the SRSIncorp.com Web site and most SRS online services.
The information covered by this statement is information an individual provides to SRS during an online transaction outside of the individual's trade, business or profession. SRS also is committed to keeping secure the confidential business information it receives from its commercial customers. For more information, see statements available where commercial information is requested.
Personal Information
SRS collects personal information online when:
- you register to become a member of SRSIncorp.com or another SRS service
- you use our services to store, share, and/or print your pictures online
- you submit questions or comments to us
- you request information or materials
- you request warranty or post-warranty service and support for a SRS product
- you register products online
- you participate in online surveys
- you participate in online promotions, premiums, sweepstakes or contests
The type of information collected may include name, address, e-mail address, and delivery information.
SRS uses the personal information you provide to register you in programs; create and maintain accounts; answer your e-mail; send information you request; and register products. We also use this personal information to provide you with information related to your account and the products or services you purchased from us, to better understand your needs and interests, to improve our service and to personalize communications.
If you own a Smart Picture Frame, SRS recognizes your Frame's unique frame identification number ("Frame ID") to identify your Frame whenever it connects to the StoryBox Network. SRS associates this Frame ID with your StoryBox Account to verify your account status, deliver your content channels, upload pictures from and download pictures to your Frame, process orders for prints, and provide better customer service.
E-mailSRS may send you e-mail about your orders or your account and in response to your questions. SRS and our subsidiaries may also send you e-mail with information and/or special offers about products and services that may be of interest to you, unless you indicate you do not want to receive them. We will give you an opportunity to let us know your preference regarding the receiving of promotional e-mail when you register for a service, when you provide us with your personal information, or when we send you e-mail. If you choose not to accept this promotional e-mail, you may not receive special offers that may be of value to you. This option applies to promotional e-mail only, as we may find it necessary to send you e-mail relating to your account or order.
All promotional e-mail that you receive from SRS will tell you how to decline receiving future promotional e-mail. You may change your e-mail preferences at any time. See "Keeping Your Information Accurate" below.
Personal Information about OthersIf you send us information about others, we will use that information (usually an e-mail address) to do what you asked us to do (for example, to send an album or to enable a print order). We may also send them information and/or special offers about products and services, but they can easily decline receiving any further communications from us.
Sharing Your Personal InformationSRS will not sell, rent, or trade the personal information you provide online. We do share your personal information with certain SRS business affiliates.
SRS may disclose personal information to third parties without your consent as required by law or court order, to cooperate with Government authorities in a criminal investigation, and to enforce or protect SRS's property or contractual rights.
SRS reserves the right to transfer your personal information in connection with the sale or transfer of all or a portion of our business or assets. If the business is sold or transferred, SRS will give you an opportunity to tell us not to transfer your personal information. In some cases, this may mean that the new organization will not be able to continue providing to you the services or products that SRS provided.
Other Information - CookiesSRS automatically receives and records data on our servers from visitor browsers including computer IP (Internet Protocol) addresses and other information through the use of cookies. This information is collected about thousands of site visits and analyzed as a whole. This analysis looks for trends among many visitors to SRSIncorp.com or other SRS sites, and determines which parts of the site are accessed most frequently and what information visitors find most valuable.
We may also collect and record information about what you viewed on our Web site. We may use this type of information and combine it with your personal information to help customize our future interactions with you. In doing so, we hope to provide better service to you by tailoring our communications to match your interests - to give you more of what you want and less of what you don't want. However, we will provide you with the opportunity to tell us not to use this type of information in future communications.
Protecting Your Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place certain physical, electronic, managerial and security procedures to safeguard and secure the information we collect online. We safeguard information according to established security standards and procedures, such as using Secure Socket Layer (SSL), and we continually assess new technology for protecting information. SRS employees are trained to understand and comply with these information principles and we communicate our privacy policy, practices and guidelines to all employees.
However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet.
Children's PrivacyProtecting the online privacy of children is especially important, and those under the age of 13 are protected by federal law. For that reason, SRS does not knowingly permit children under the age of 13 to become registered members of our sites, or to buy goods and services on our sites, without verifiable parental consent. SRS does not knowingly collect or solicit personal information about children under 13, except with their parent's express consent.
If we ever include children under the age of 13 as part of our intended site audience, those specific web pages will, in accordance with the provisions of the Children's Online Privacy Protection Act (COPPA), be clearly identified and provide an explicit privacy notice; and we will provide processes to obtain parental approval, provide access to information and allow parents to request removal of their children's personal information.
SRS encourages parents and guardians to spend time with their children online and to participate in their interactive activities and interests.
Outside LinksSome SRS Web sites contain links to and from other Web sites and SRS is not responsible for the privacy practices of those Web sites. SRS encourages you to ascertain the privacy practices of those Web sites.
Keeping Your Information Accurate
If you are a registered member of SRSIncorp.com or of any other SRS online service and any of your personal information changes, you can review and update your member profile using your user name and password. You also have the option of sending an e-mail to request a change to your information or a copy of the personal information we have collected about you online. There may be a nominal charge for information requested. Use "Live Help" to update appropriate address information. We will make every reasonable effort to make sure your requests are met. To protect your privacy, proof of identity is required.
Contacts At SRS and Oversight
If you have questions or concerns about your privacy when using a SRS Web site, please contact us by e-mail: info@SRSIncorp.com .
SRS's Online Privacy Office will work with you to resolve any concerns you have about this policy.
Changes to this Privacy Statement
SRS reserves the right to modify this privacy statement from time to time, by posting a prominent announcement on this page or, in the event of a material change, by notifying by e-mail all customers whose personal information we have retained.
Explanation of Terms
What is personal information?
Personal information includes data that reasonably can be used to identify or describe an individual such as name, address, phone number, e-mail address, and credit card information.
It is not information provided to SRS during an online transaction relating to an individual's trade, business or profession. SRS also is committed to keeping the confidential business information it receives from its commercial customers secure. For more information about these security practices, see statements available where commercial information is requested.
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What is included in "SRS online services"?
Generally, SRS's Online Privacy Statement applies to all of SRS's U.S. Web sites (including DragDropShare.com). SRS's non-U.S. Web sites, subsidiaries and joint ventures and co-branded sites may have different privacy statements. All SRS subsidiaries and joint ventures will have their policies prominently posted on their site.
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Who are SRS's business affiliates?
- SRS's subsidiaries and joint ventures
A subsidiary or a joint venture is an organization in which SRS owns at least a 50% interest. If SRS shares your information with a subsidiary or joint venture partner SRS will direct them that they may not transfer your information to another party for marketing purposes or use your information contrary to your expressed choices. If you have indicated that you do not want to receive any marketing information from SRS, we will not share your information with our subsidiary or joint venture partner for their marketing purposes.
- Companies who assist SRS to complete or follow-up on your order
SRS may share your personal information, as necessary, with companies who contract with SRS to fulfill and/or ship an order, an award, or rebate; conduct surveys; collect payments; facilitate e-mail subscriptions; or to provide a product or service you have requested. We require these companies to use the shared information only for these limited purposes, and not to transfer the information to another party.
- SRS's Agents
If SRS does not sell a product directly, SRS will notify you of this, and unless you tell us not to, may forward to a agent, distributor or other reseller the personal information you provide when you inquire about a particular product or service. Use of this information by the agent, distributor or reseller is governed by their own policy, not SRS's policy. SRS also may provide a link to a dealer site from a SRS site. See "Outside Links" under "Protecting Your Information" in SRS's Online Privacy Statement.
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What are cookies and why do you use them?
Cookies are small pieces of information stored by your browser on your computer's hard drive. SRS cookies do not contain any personal information and are used for these reasons: (1) we use session cookies to keep track of temporary information. For example, cookies keep track of the pictures you upload; (2) to remember you when you login to the places on our site which require Membership or where you have previously given us information; (3) to help us understand the size of our audience and traffic patterns; and (4) to deliver information to you specific to your interests.
If you ask the StoryBox Network to remember your member name when you log in, the StoryBox cookies will contain your member name, but they will not contain your password or credit card information.
SRS wants to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data that you chose to share with us. Only SRSIncorp.com can read the cookie set by SRSIncorp.com, and SRSIncorp.com cannot read cookies set by other sites.
Do I have to allow SRS to set a cookie?
Much of SRSIncorp.com can be accessed with cookies disabled. However, your visit will be significantly enhanced if cookies are enabled. As time goes on, more and more pages on our site will have the capability to be personalized, which will depend on the existence of a SRSIncorp.com cookie.
How do I set my cookie preferences?
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Please click on the "Help" menu of your browser for information on setting cookie preferences.
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How does SRS protect my information?
SRS implements a variety of administration, managerial, and technical security measures to maintain the safety of your personal information. Personal information is contained behind secured networks and is only accessible by a limited number of employees who have access to such systems. Their use and retention of personal information is controlled by SRS's Internal Control Standards. SRS audits its organizations to ensure compliance with its Internal Control Standards.
When you access your personal information, we offer the use of a secure server. All credit information supplied by users is transmitted via SSL protocol for encrypted transfer of data. Our site also includes redundancy in hardware and software components of product and system architecture, network and software firewall protection, strong internal system authentication methods and user authentication methods for access to member accounts.
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What is SSL (Secure Socket Layers)?
When becoming a member of SRSIncorp.com, we use a secure server. When your browser communicates with a secure server, all information is encrypted, keeping it private. This technology makes it safer to transmit your personal information over the Internet. To use this server, your web browser must support SSL (Secure Socket Layers).
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Who can I contact to get access or to update my information?
Send your request by e-mail as follows: Info@SRSincorp.com
SRS, Inc. Employees use: SRS Employee Login.
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